Sector Information
Transform Public Sector Service Outcomes
Builda helps public sector organisations streamline operations, stay compliant and empower teams with no-code workflows – improving efficiency, accountability, and service experiences for the public.
Build AI-powered no-code solutions to enhance compliance, service delivery, workforce efficiency, and transparency.
Built for Public Sector Compliance & Service Delivery
Build AI-powered no-code solutions to deliver safer, smarter public services while meeting regulatory, audit, and transparency requirements.
Compliant Processes
Embed rules into workflows, automate evidence capture, and keep fully auditable decision trails.
Operational Efficiency
Cut admin, automate repetitive tasks, and speed up service delivery across teams.
Connected Services
Bring systems and data together to support joined-up services and better decisions.
Transparency
Deliver auditable workflows for FOI, complaints and case management.
Streamline Public Sector Operations
Reduce procurement delays, improve contract value, and deliver measurable outcomes with data-driven workflows and process automation.
Empower Teams to Deliver Better Public Services
Capture Knowledge
Turn expertise, policies, and best practices into guided digital workflows
Built by Experts
Enable staff, policy specialists, and managers to build no-code solutions tailored to their teams and service users
Safety-Critical Processes
Reduce risk, strengthen compliance, and maintain public trust without slowing service delivery
Public Sector FAQ's
How will Builda support our governance processes?
Builda can complement and enhance existing governance processes and procedures by integrating with existing systems and processes. This can provide enhanced visibility, consistency, and control without disrupting established ways of working. However, if existing procedures are not supported by digital technologies Builda can be used to entirely replace paper based operating procedures delivering more robust adherence to process and many other benefits.
Can Builda support complex services and legacy systems?
Yes. Builda integrates siloed and legacy systems, enabling efficient workflows, better data quality, and real-time oversights across departments and service areas.
How does Builda improve operational efficiency and reduce risk
By standardising processes, automating routine tasks, and providing live dashboards, Builda reduces errors, accelerates decisions, and improves service quality for the public.
Who can build and manage solutions using Builda?
Frontline staff, policy specialists, and operational managers can co-create no-code solutions with our support, capturing procedures, rules, and best practices in workflows.
Can Builda help with compliance, transparency, and data protection?
Yes. Workflows can embed regulatory requirements, FOI, and data protection, producing auditable and transparent processes.
How does Builda support workforce efficiency and service outcomes?
By automating administrative tasks, improving data quality, and delivering actionable insights, Builda frees staff to focus on higher-value work, enhancing outcomes for service users.
How does Builda help with procurement and commercial pressures?
Builda helps public sector organisations streamline procurement and contracts by delivering solutions faster, reducing reliance on bespoke legacy systems, and accelerating decision-making and outcomes.
Is Builda available for procurement via standard Public Sector Frameworks
Yes. Builda is currently available for procurement via G-Cloud 14, and expects to be available via DOS7 in the near future.
One platform. Endless possibilities.
Ready to Talk?
See how Builda’s no-code platform helps public sector organisations improve compliance, service delivery, and outcomes for the public.
Resources
Business Durham is the business support service of Durham County Council. It helps deliver jobs, attract investment, manage commercial property, and connect businesses with funding, advice, and networks to support sustainable growth across the region.
To manage those relationships at scale, Business Durham went to tender for local authority CRM solution it could shape around its own processes.
Durham County Council’s Care Connect service supports vulnerable individuals to remain independent in their homes through assistive technology. Operating a 24/7 call centre, the team provides essential support and equipment in partnership with social care.
Excelpoint’s no-code case management system transforms Durham County Council’s Care delivery for 11,000+ users.
The Belfast Health and Social Care Trust (BHSCT) delivers integrated health and social care to approximately 340,000 citizens in Belfast. With a workforce of over 22,000, it provides the majority of regional specialist services to all of Northern Ireland.
Excelpoint quickly developed a no-code employee wellbeing app through its no-code technology releasing a wave of benefits for the trust.