Sector Information
Transform Public Sector Service Outcomes
Builda helps public sector organisations streamline operations, stay compliant and empower teams with no-code workflows – improving efficiency, accountability, and service experiences for the public.
Build AI-powered no-code solutions to enhance compliance, service delivery, workforce efficiency, and transparency.
Proven in the Public Sector
Why the public sector trusts Builda
Better services sooner, through a buying route you already trust.
Buy directly, without a full tender.
Buying through G-Cloud saves months, and the cost of running a tender.
Real service improvements
4 weeks
near-instant
Durham County Council invoicing
4 months
for Business Durham’s BuDI CRM to go live
Show value for money with live return-on-investment reporting that helps secure more funding.
Meets your security and assurance checks: UK hosting, ISO 27001 and Cyber Essentials, already trusted in central government.
Upgrade without disruption, building on what you already have with no risk of data loss.
Less effort reconciling evidence for stakeholders.
Case Study
Local Authority CRM Solution: Deployed in 4 Months for Business Durham
How Durham County Council’s business support service replaced spreadsheets with BuDI, a no-code CRM with real-time KPI and return-on-investment reporting.
Case Study
No-Code Case Management System Transforms Durham County Council’s Care Delivery for 11,000+ Users
How Care Connect, the council’s 24/7 assistive technology service, replaced outdated systems and linked customer records to Oracle for faster invoicing.
Built for Public Sector Compliance & Service Delivery
Build AI-powered no-code solutions to deliver safer, smarter public services while meeting regulatory, audit, and transparency requirements.
Compliant Processes
Embed rules into workflows, automate evidence capture, and keep fully auditable decision trails.
Operational Efficiency
Cut admin, automate repetitive tasks, and speed up service delivery across teams.
Connected Services
Bring systems and data together to support joined-up services and better decisions.
Transparency
Deliver auditable workflows for FOI, complaints and case management.
Streamline Public Sector Operations
Reduce procurement delays, improve contract value, and deliver measurable outcomes with data-driven workflows and process automation.
Empower Teams to Deliver Better Public Services
Capture Knowledge
Turn expertise, policies, and best practices into guided digital workflows
Built by Experts
Enable staff, policy specialists, and managers to build no-code solutions tailored to their teams and service users
Safety-Critical Processes
Reduce risk, strengthen compliance, and maintain public trust without slowing service delivery
Public Sector FAQ's
How will Builda support our governance processes?
Builda can complement and enhance existing governance processes and procedures by integrating with existing systems and processes. This can provide enhanced visibility, consistency, and control without disrupting established ways of working. However, if existing procedures are not supported by digital technologies Builda can be used to entirely replace paper based operating procedures delivering more robust adherence to process and many other benefits.
Can Builda support complex services and legacy systems?
Yes. Builda integrates siloed and legacy systems, enabling efficient workflows, better data quality, and real-time oversights across departments and service areas.
How does Builda improve operational efficiency and reduce risk
By standardising processes, automating routine tasks, and providing live dashboards, Builda reduces errors, accelerates decisions, and improves service quality for the public.
Who can build and manage solutions using Builda?
Frontline staff, policy specialists, and operational managers can co-create no-code solutions with our support, capturing procedures, rules, and best practices in workflows.
Can Builda help with compliance, transparency, and data protection?
Yes. Workflows can embed regulatory requirements, FOI, and data protection, producing auditable and transparent processes.
How does Builda support workforce efficiency and service outcomes?
By automating administrative tasks, improving data quality, and delivering actionable insights, Builda frees staff to focus on higher-value work, enhancing outcomes for service users.
How does Builda help with procurement and commercial pressures?
Builda helps public sector organisations streamline procurement and contracts by delivering solutions faster, reducing reliance on bespoke legacy systems, and accelerating decision-making and outcomes.
Is Builda available for procurement via standard Public Sector Frameworks
Yes. Builda is currently available for procurement via G-Cloud 14, and expects to be available via DOS7 in the near future.
One platform. Endless possibilities.
Ready to Talk?
See how Builda’s no-code platform helps public sector organisations improve compliance, service delivery, and outcomes for the public.