Pre-Configured No-Code Solution

Lost and Found Property Management

Our digital lost and found solution offers item logging, smart matching, and automated communication tools that make it easier to reunite owners with property while reducing manual workload and improving customer experience. We centralise all lost property data, support self-service reporting, and give management clear visibility over status, storage, and disposal of items.

Key Features

Item registration & cataloguing

Staff can log found items with descriptions, categories, timestamps, locations, and photos, with customisable fields for different venues. This creates a structured, searchable inventory instead of paper logs or ad hoc spreadsheets.

Smart matching & search

Matching engines compare lost reports with found items using keywords, categories, and other criteria, highlighting likely matches in a single view. Advanced search and filters (by date, location, type, etc.) let staff quickly narrow down candidates during enquiries.

Status & storage tracking

Systems track each item’s lifecycle from found, logged, and in storage through to claimed, shipped, donated, or disposed of, including where it is physically stored and for how long. This supports compliance with retention and disposal policies and avoids misplaced items.

Customer-facing capabilities

Online self-service reporting: Web forms allow customers to submit lost item reports 24/7 from any device, reducing inbound calls and front-desk queues. Captured details feed directly into the matching engine to increase recovery rates.
Automated notifications & updates: Email/SMS messages can confirm receipt of a report, inform customers of potential matches, and provide pick‑up or shipping details, keeping them reassured and informed. This reduces manual follow-up and helps maintain a professional, consistent communication tone.
Flexible return options: We support in‑person collection workflows, postal or courier returns, and times integrated international shipping, with online payment and customer self‑checkout for shipping fees. This gives customers convenient ways to get items back, even after they have left the premises or country.

Operational and compliance features

Workflow automation: Predefined workflows automate common steps like acknowledgement emails, storage tagging, and disposal reminders, minimising repetitive tasks and human error. Bulk actions (e.g., updating status for multiple items) further speed up handling.
Reporting & analytics: Systems generate reports on volume of lost/found items, return rates, storage time, and disposal, helping organisations optimise processes, staffing, and policies. Disposal reporting helps manage decluttering and supports donation or recycling programs for unclaimed items.
Security, audit trail & compliance: Digital logs provide detailed histories of who handled an item, when status changed, and where it was stored, aiding internal oversight and dispute resolution. Solutions aimed at European or global customers also emphasise GDPR-compliant handling of personal data in claims and communications.

Key business benefits

Improved customer experience: Faster matching, clear communication, and higher return rates reduce frustration and can turn a negative incident into a positive impression that builds trust and loyalty. Even when an item is not recovered, a transparent, efficient process tends to maintain satisfaction.
Cost and time savings: Digitising records, automating tasks, and simplifying searches reduce the labour required to manage lost property, especially in high‑volume environments like hotels, airports, and shopping centres. Less time spent rummaging through storage or answering repetitive enquiries frees staff to focus on higher‑value activities.
Better risk and brand management: Robust lost and found processes help prevent reputational damage from mishandled high‑value items and support consistent, documented handling that can be important for insurance or legal scrutiny. Visibility over unclaimed items and systematic disposal also reduces environmental impact and aligns with sustainability commitments.

Pre-Configured No-Code Solutions

Quick Start Applications

While our No-Code platform offers the power to build completely bespoke solutions from a “green field” site, you don’t always need to start with a blank canvas. Kick-start your digital journey with our range of Quick Start Solutions.

These pre-configured, enterprise-ready solutions allow you to deploy proven functionality instantly. Whether you need to solve a single problem immediately or are looking for add-ons to a larger system, you can choose the path that fits your timeline.

Powered by Our No-Code Platform

Because this solution is powered by our core platform, you get more than just an application. You gain access to a powerful toolkit including a Visual Workflow Builder, Automated Document Creation, and Multi-Channel Notifications, allowing you to extend and adapt the system as your business evolves.

Visual process building

Design and manage business logic with an intuitive drag-and-drop interface, using a large library of pre-built activity blocks.

AI

From a visual workflow builder that allows you to create automations from a simple text prompt to an AI assistant that can run processes for you.

Truly no-code automations

Unlike competitor platforms that often require scripting, Builda allows you to build sophisticated automation without needing SQL or Python knowledge.

Flexible triggers

Initiate workflows automatically on a schedule, in response to user actions (like adding or editing data), or from another process.

Extensible & customisable

Easily extend the platform’s out-of-the-box functionality to meet your exact business requirements.

AI

AI

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