Case Study

Recruitment CRM Software: 6 Ways Recruitrite Eliminated Manual Work

Recruitrite (now Ritepeople) offers specialist recruitment services throughout the North East and beyond, collaborating closely with businesses to understand their needs and deliver tailored solutions across the private, public, and voluntary sectors.

The Builda built recruitment CRM software gave the team back the time to do what it does best – getting to know people rather than filling in forms.

"After implementation we immediately saw the benefits across the business"

Challenges

Testimonial

“Our team worked closely with Builda to define our requirements, and after implementation we immediately saw the benefits across the business. It has transformed the candidate experience, giving us more time to get to know people and match them to the right roles. We now understand the power of no-code and how easily it adapts to support our future growth plans.”
Mel Chapman
Managing Director & Recruitment Professional, Recruitrite (now Ritepeople)

The Solution

Case Study

Deep Dive

Recruitrite

Recruitrite (now Ritepeople) provides specialist and professional recruitment services and support to businesses across the North East and beyond. Working in partnership with its customers, it gains a deep understanding of their requirements to deliver the best possible recruitment solution.

With experience across the private, public and voluntary sectors, and from small start-ups through to large corporates, its team of recruitment consultants deliver solutions for a diverse range of roles and assignments.

The Builda built recruitment CRM software gave the team back the time to do what it does best – getting to know people rather than filling in forms.

 

The Challenge

Recruitrite identified that to maintain its current level of growth, it would need to look inwards at its operations and identify business process improvements to enable it to operate more efficiently. Processes were time-consuming, and the adoption of digitalisation would realise significant time savings. Historically, the candidate experience was all about form-filling and not about the person. Digitalisation would enable the team to spend more time getting to know the candidates and ultimately enable candidates to be better matched to clients.

Many of the operations hinged on the use of multiple disjointed spreadsheets and paper-based processes, and data collection was manual, resulting in human errors, loss of information and inadequate management reporting.

With the arrival of a global pandemic, Recruitrite faced a sudden increase in workload and the realisation that now was the time to address the operational inefficiencies of the business and introduce software to the organisation to enable it to streamline its business operations.

Its key objectives were to:

  • Increase the speed and accuracy of onboarding candidates
  • Implement an opportunity management system and CRM
  • Improve the processes and communications associated with the matching of candidates to roles
  • Provide enhanced management information to clients

 

The Outcomes

With the help of Builda, Recruitrite mapped out its current business processes and workflows and agreed on changes and improvements. Once the requirements were approved, Builda configured its no-code software into a recruitment CRM software solution, delivering a proof of concept. On approval, the recruitment CRM software solution was deployed across the business.

The introduction of the no-code recruitment CRM software software enabled Recruitrite to realise many benefits, including:

  • The introduction of digitalised data collection to provide accurate and uniform data
  • The replacement of paper and spreadsheet-based processes with an automated central database
  • Improved management dashboard reporting
  • A structured online form for inputting information and eliminating manual completion during the onboarding process
  • Automatic generation of email communications via clearly defined workflows
  • Automated processes to increase the efficiency of the overall business processes and remove labour-intensive and manual tasks

The software now manages all the business processes and workflows for the recruitment business, including:

  • CRM and opportunity management
  • Contractual agreements
  • Onboarding of candidates
  • Shortlisting candidates and recruitment process management
  • Communication
  • Absence and sickness management of assignment personnel
  • Management reporting

 

Testimonial

“Our project team worked with the Business Consultants at Builda to identify and agree on our requirements. Following the implementation of the no-code recruitment CRM software, we immediately realised the benefits it delivered across the business. Importantly, it has enabled us to provide an enhanced candidate experience, allowing us to spend more time getting to know our candidates and better matching them with the right client. We now understand no-code recruitment CRM software and the ease with which it adapts to meet our future growth plans.” Mel Chapman, Managing Director & Recruitment Professional, Recruitrite (now Ritepeople)