Recruitrite (now Ritepeople) offers specialist recruitment services throughout the North East and beyond, collaborating closely with businesses to understand their needs and deliver tailored solutions across the private, public, and voluntary sectors.
The Builda built recruitment CRM software gave the team back the time to do what it does best – getting to know people rather than filling in forms.
Recruitrite (now Ritepeople) provides specialist and professional recruitment services and support to businesses across the North East and beyond. Working in partnership with its customers, it gains a deep understanding of their requirements to deliver the best possible recruitment solution.
With experience across the private, public and voluntary sectors, and from small start-ups through to large corporates, its team of recruitment consultants deliver solutions for a diverse range of roles and assignments.
The Builda built recruitment CRM software gave the team back the time to do what it does best – getting to know people rather than filling in forms.
Recruitrite identified that to maintain its current level of growth, it would need to look inwards at its operations and identify business process improvements to enable it to operate more efficiently. Processes were time-consuming, and the adoption of digitalisation would realise significant time savings. Historically, the candidate experience was all about form-filling and not about the person. Digitalisation would enable the team to spend more time getting to know the candidates and ultimately enable candidates to be better matched to clients.
Many of the operations hinged on the use of multiple disjointed spreadsheets and paper-based processes, and data collection was manual, resulting in human errors, loss of information and inadequate management reporting.
With the arrival of a global pandemic, Recruitrite faced a sudden increase in workload and the realisation that now was the time to address the operational inefficiencies of the business and introduce software to the organisation to enable it to streamline its business operations.
Its key objectives were to:
With the help of Builda, Recruitrite mapped out its current business processes and workflows and agreed on changes and improvements. Once the requirements were approved, Builda configured its no-code software into a recruitment CRM software solution, delivering a proof of concept. On approval, the recruitment CRM software solution was deployed across the business.
The introduction of the no-code recruitment CRM software software enabled Recruitrite to realise many benefits, including:
The software now manages all the business processes and workflows for the recruitment business, including:
“Our project team worked with the Business Consultants at Builda to identify and agree on our requirements. Following the implementation of the no-code recruitment CRM software, we immediately realised the benefits it delivered across the business. Importantly, it has enabled us to provide an enhanced candidate experience, allowing us to spend more time getting to know our candidates and better matching them with the right client. We now understand no-code recruitment CRM software and the ease with which it adapts to meet our future growth plans.” Mel Chapman, Managing Director & Recruitment Professional, Recruitrite (now Ritepeople)