Hanson UK (now Heidelberg Materials UK) is a leading supplier of heavy building materials to the construction industry, producing aggregates, ready-mixed concrete, asphalt, and cement-related products. Operating across approximately 300 manufacturing sites and employing over 3,500 people, Hanson plays a critical role in supporting large-scale construction projects. As a long-standing Excelpoint client, the company continually invests in digital solutions to improve efficiency, compliance, and operational performance.
Here’s how no-code workflow automation replaced Hanson’s paper-based reviews, evidenced its compliance, and rescued time-critical delivery approvals.
Hanson UK (now Heidelberg Materials UK) is a leading supplier of heavy building materials to the construction industry, producing aggregates, ready-mixed concrete, asphalt, cement, and related products. Operating across approximately 300 manufacturing sites and employing over 3,500 people, Hanson plays a vital role in supporting infrastructure and construction projects across the UK. As a long-standing client of Excelpoint, the business has continually invested in digital solutions to improve operational efficiency, ensure compliance, and support ongoing growth.
Here’s how Builda‘s no-code workflow automation solution replaced Hanson’s paper-based reviews, evidenced its compliance, and rescued time-critical delivery approvals.
As a large and complex organisation, Hanson faced several operational challenges driven by outdated and manual processes. Personal development reviews were historically managed through paper-based systems, resulting in limited visibility for management, inconsistent data, and poor adherence to internal processes. This made it difficult to track performance, ensure fairness, and extract meaningful insights for workforce planning.
In addition, Hanson required a more robust way to demonstrate compliance with anti-monopoly legislation. While the company already adhered to regulations, it lacked a centralised system to track, report, and evidence compliance activities across the organisation.
Operational inefficiencies were also present in product delivery processes. Due to the short shelf life of concrete, delays in decision-making caused by complex approval workflows and manual ERP inputs could result in wasted product and financial loss. These combined challenges highlighted the need for a more streamlined, automated, and integrated approach.
Working closely with Builda, Hanson implemented a series of tailored no-code workflow automation solution that transformed key business processes. The introduction of a centralised and automated system for personal development reviews significantly improved process adherence, with managers now guided by automated notifications and clear visibility of their responsibilities. This resulted in higher completion rates and a more consistent, fair approach to employee assessments.
The new no-code workflow automation solution also provided real-time visibility and centralised data, enabling Hanson to analyse trends over time and make more informed decisions around talent development and workforce planning. Updates to processes can now be implemented quickly, giving the HR team greater flexibility and control.
In parallel, Builda delivered a solution to support compliance with anti-monopoly legislation. Automated communications and tracking tools now allow Hanson to proactively monitor engagement, identify gaps, and demonstrate best practice across the business.
Finally, product delivery processes were streamlined through automated workflows and system integration with Hanson’s ERP platform. Approval processes that previously risked exceeding critical time windows are now handled efficiently, reducing waste and delivering significant cost savings. Overall, these improvements have enhanced operational efficiency, increased visibility, and positioned Hanson for continued success.
“From being in a corner, with no available internal resource to complete a key project component, to turning around a complicated business process in a matter of a few weeks was very refreshing. Two things impressed me, firstly, the responsiveness and understanding of the people at Builda and secondly the product itself was very easy to understand allowing me as project manager to have a clear grasp of the possibilities and timescales for achieving solutions within a few days of my introduction to the no-code workflow automation.”
– Hanson UK
