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Case Study

Biomass Supply Chain Solution: 8 Powerful Outcomes for Copenhagen Infrastructure Service Company (CISC)

CISC provides operations, commercial, and compliance advisory services for offshore and onshore wind, solar, and thermal assets. With deep expertise spanning engineering, construction, finance, and project management, the organisation enables high-performing renewable energy projects across the globe.

CISC needed a biomass supply chain solution capable of connecting fuel procurement, quality control and contract management in one place.

"We now build and adapt our solution with confidence, knowing the platform will grow with us"

Challenges

  • Reliance on spreadsheets, whiteboards, and staff knowledge with no unified system
  • Complex fuel procurement activities split across multiple entities and infrastructures
  • Difficulty measuring and standardising fuel quality for accept/reject decisions
  • Distributed procurement and decision-making teams operating across multiple sites
  • Need to automate core business functions including fuel procurement, CRM, ERP, contract management, and reporting

Testimonial

“Builda’s no-code biomass supply chain solution enabled us to build a platform that met our exact requirements. With training and support, we rapidly configured a successful proof of concept and deployed it across the business. We now build and adapt our solution with confidence, knowing the platform will grow with us. The agility and speed at which processes can be automated with builda will benefit organisations across many sectors.”
Andy Karan
Vice President – Structuring & Pricing, Copenhagen Infrastructure Service Co.

The Solution

  • Adopted Builda’s no-code platform to self-build processes using in-house expertise
  • Developed a successful fuel quality control proof-of-concept and deployed it immediately across sites
  • Introduced agile, configurable workflows enabling rapid evolution of scope and process improvements
  • Automated procurement, contract management, and operational workflows end-to-end
  • Integrated the platform with key external services, systems, and data sources
  • Enabled collaborative development between CISC and Excelpoint with full knowledge transfer and training
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Case Study

Deep Dive

CISC

Copenhagen Infrastructure Service Company (CISC) provides best-in-class operations, commercial and compliance advisory services towards offshore and onshore wind projects, solar and thermal assets. CISC enables high-performing renewables through specialist competencies, proactive business development and mutual value creation with trusted third-party suppliers.

The team has extensive experience and knowledge within the fields of regulated infrastructure and renewable energy. Competencies range within engineering, construction, corporate finance and project management.

The key opportunities relating to CISC’s projects included:

  • Shortening the fuel contract execution cycle using automated deal evaluation and approval
  • Integration of multiple reporting databases and file repositories for contracts and other legal documents
  • Development of tailored software to ensure consistent fuel quality control mechanisms at all power plants and storage facilities

CISC needed a biomass supply chain software capable of connecting fuel procurement, quality control and contract management in one place.

 

The Challenge

Tasked with managing key services to ensure the efficient running of the power plants, CISC was restricted by inherited processes and systems. With the relevant skills within the business to improve the processes, it was looking to identify a software platform to enable it to self-build and configure the business processes for the power plants.

The legacy systems were labour-intensive and consisted of manual paper-based processes supported by spreadsheets, whiteboards and dependence on staff knowledge. Also, many processes were not documented.

The key challenges faced included:

  • Key tasks such as fuel procurement, plant operation and management are provided through separate entities, each with its own IT infrastructure
  • Whiteboard, spreadsheet and staff knowledge-based processes
  • Accurate measurement of various measures of fuel quality to drive accept or reject decisions
  • Due diligence in fuel supplier selection, field-based procurement team and decision-makers based across multiple sites

 

CISC identified the requirement to introduce business process automation across key functions in the power plants:

  • Fuel procurement
  • Customer Relationship Management
  • Enterprise Resource Planning
  • Contract Management
  • Reporting

 

Why Choose Builda’s no-code biomass supply chain solution:

  • Builda’s no-code platform met a key requirement of CISC. It presented CISC with the opportunity to utilise in-house expertise to self-build a no-code biomass supply chain solution to exact requirements, ensuring ownership and futureproofing
  • The initial proof of concept for a fuel quality control app was configured and developed in collaboration, and was so successful it was immediately deployed as a live system at all of the operational sites
  • Builda’s ability to be configured in an agile manner ensures the project scope constantly evolves as both parties identify new opportunities to deploy the Builda platform as part of a solution

 

The agile software and team approach enabled CISC to develop the biomass supply chain solution itself in collaboration with Builda, which provided training and guidance. Its understanding of the business processes and how it adapted to the software added to the speed at which the biomass supply chain solution was configured and implemented.

 

The Outcomes

The introduction of the Builda biomass supply chain solution has provided CISC with many benefits, over and above those initially identified at the outset of the project. Its ease of use, along with structured training and support, has enabled CISC to configure the biomass supply chain solution to create efficient and cost-effective business processes and workflows to achieve:

  • Integration with external services to provide clear due diligence processes for supplier selection
  • Full management of the biomass procurement and supply
  • Monitoring against key contract dates and monthly volume tracking
  • Integration with Microsoft Power BI, Google Maps, HERE maps, Companies House and Red Tractor accreditation scheme
  • Geolocation, GPS and postcode mapping to aid fuel delivery and storage by site
  • Automated logistics processes with route planning for the delivery or collection of biomass
  • A mobile app to record fuel quality control results and trigger automated notifications to stakeholders
  • Accurate forecasting, dashboard reporting and cost control

 

The project has enabled CISC to create powerful workflows to solve key business problems and enhance overall efficiency. It has integrated people, processes, and information, enabling it to work with more flexibility and adapt to changes in its business environment.

CISC is progressing with additional projects to achieve enterprise-wide automation, using Builda to eliminate the need for multiple systems and software suppliers.

 

Testimonial

“The Builda biomass supply chain solution enabled us to build a platform which exactly met our requirements, and with training and support, we quickly configured a successful proof of concept and deployed it across the business. We are configuring the software and building our solution with the confidence that the software will adapt and grow with the business as and when required.

The agility, ease and speed at which business processes can be automated and streamlined with Builda will benefit many organisations across many sectors.” Andy Karran, Strategic Portfolio Manager, Copenhagen Infrastructure Service Co.